How to Move All Your Assets Out of BitMart
Log in to the official BitMart website or app, complete KYC and close all positions, then withdraw your assets through the correct network to a personal wallet or another exchange. Submit all withdrawal requests before 05:00 UTC on 26 August 2026.
BitMart announced an orderly wind-down on 26 July 2026. All trading services stop at 01:00 UTC on 26 August 2026, and platform operations officially end on 31 January 2027. Withdrawals remain available, but the exchange strongly recommends completing identity verification, closing positions, and submitting withdrawal requests before 05:00 UTC on 26 August to avoid delays.
This guide provides the complete step-by-step process for moving your assets out.
1. Key Timeline and Why You Should Act Early
Official dates:
- From 01:30 UTC on 26 July 2026: New registrations, deposits, and new orders are suspended.
- 01:00 UTC on 26 August 2026: All spot, futures, and other trading stops.
- 05:00 UTC on 26 August 2026: Recommended deadline for submitting withdrawal requests.
- 15:59 UTC on 31 January 2027: Official end of platform operations. Limited access for records and withdrawals remains available for a period afterward.
Submitting a request does not mean the assets have already been broadcast on-chain. High volume may trigger manual reviews, additional document requests, or network congestion. Acting early significantly reduces risk.
2. Mandatory Preparation Steps
Complete these steps in order:
- Log in only through official channels. Use bitmart.com or the official app. Scam risk rises during platform wind-downs. Official staff will never ask for passwords, two-factor authentication codes, or “expedite fees” through Telegram, WhatsApp, or private messages.
- Download and save all records. Export balance statements, deposit history, withdrawal history, and trade records. These documents may be important for future disputes or tax reporting.
- Complete or update KYC.
- Level 0: Withdrawals are not available.
- Level 1: The daily withdrawal limit is approximately 0.06 BTC.
- Level 2: Limits are much higher and full features are unlocked. Complete Level 2 if possible to minimize review friction.
- Cancel open orders and close positions. Cancel all spot orders. Futures accounts are already in reduce-only mode, so close positions manually as soon as possible. Any remaining futures positions may be settled by the platform at the mark price after trading stops.
- Redeem all Earn and staking products. BitMart Earn, Staking, Lending, and Launchpad products will be discontinued in phases. Redeem early so the assets return to your spot wallet before withdrawal.
3. Step-by-Step Withdrawal Process (Spot Example)
The following steps use the website; the app process is similar:
- Log in, hover over your account name in the top-right corner, and click Withdraw.
- Select the coin, click Withdraw, and choose Send via Crypto Network.
- Select exactly the same network as the receiving address, such as TRC20, ERC20, or BEP20 for USDT.
- Paste the correct address and enter the amount. The system displays the fee and net amount.
- Verify all details, complete Google Authenticator, email, or SMS verification, and submit the request.
- Check the status under Withdrawal History. It may show “Processing,” “Under Review,” or “Completed.”
Critical reminder: Choosing the wrong network is one of the most common and serious errors. Your assets may be permanently lost and unrecoverable, so double-check every detail.
4. Common Limitations and Failure Conditions
- If a small balance is below the minimum withdrawal amount, you can convert it to USDT first or accept the applicable withdrawal fee.
- During the wind-down, some requests may require extra compliance documents, such as proof of funds or address ownership. Prepare your identity documents in advance.
- Do not submit duplicate requests for the same withdrawal.
- Accounts involved in disputes or sanctions must use a separate appeals process.
FAQ
Q1: Can I still withdraw after 26 August?
Yes. Withdrawal services remain available, and limited account access continues for a period after the official shutdown date. However, processing may take longer, so earlier is better.
Q2: I only have Level 1 KYC. Can I withdraw everything?
Yes, but the daily limit is approximately 0.06 BTC. Upgrade to Level 2 or spread withdrawals over several days if your balance is larger.
Q3: What if I cannot close my futures positions in time?
The platform may settle remaining positions at the mark or index price after trading stops. Close them manually before 01:00 UTC on 26 August if possible, and keep screenshots.
Q4: My withdrawal has been “Under Review” for a long time. Is this normal?
Yes. During the wind-down, the volume of requests and compliance checks increases. Wait patiently and monitor official in-platform messages or your registered email for additional document requests.
Q5: How should I handle small dust balances?
Convert them to USDT or another withdrawable coin first, or assess the fee and withdraw them as-is.
6. BitMart Alternative Platform Recommendation
After moving all assets out of BitMart, if you need a stable platform for continued trading or long-term holding, consider Hotcoin. Hotcoin supports fast deposits and withdrawals on major networks and offers both spot and futures trading, making it suitable for users transferring from BitMart. For more details, see the full BitMart and Hotcoin comparison.
